Privacy Policy

Privacy Policy

1. WHY THIS NOTICE

Vyana Scientific Private Limited (“Vyana” or “we” or “us”) provide this privacy policy (the “Privacy Policy”) to describe how we use and process certain information that we obtain through our web site located at www.vyanascientific.com (the “Site” or “Interface”) when you access our website or purchase product though the Interface. This Privacy Policy is a part of, and incorporated into the Terms of Use. If any provision of this Privacy Policy is inconsistent or conflicts with any provision in the Terms of Use, this Privacy Policy will control with respect to the subject matter hereof.

The data controller is Vyana Scientific Private Limited (Corporate Identification Number: U74999DL2016PTC291453) having its registered office A-9, Nizamuddin East, New Delhi - 110013, India.

By accessing or viewing the Interface or submitting or uploading Personal Data (as defined below) and other Anonymous Data (as defined below) through our Interface, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data and other Anonymous Data in accordance with this Privacy Policy.

2. TYPES OF DATA PROCESSED AND PURPOSES

We collect certain individually identifiable data that you actively submit through the Interface (“Personal Data”) as well as other non-individually identifiable information that we collect through cookies and other tracking technologies (“Anonymous Data”).

You may register with our Interface, purchase products, provide feedback or other such communications which you may intend to share with us or otherwise actively send us Personal Data through the Interface. Such Personal Data may include your name, email address(es), residence address(es), delivery address(es), telephone number(s), user data related to your social networking tools and product interests. You understand that by providing us such Personal Data, you allow us to identify you.

We use Personal Data primarily for the purpose for which you originally provided it (for example, to reach you to provide sell and deliver products, to respond to your queries/comments, to provide the requested newsletter, or the like), and for purposes of improving our products and services, market research, and profiling. We may use Personal Data to transmit direct marketing communications to you by email, although you can opt-out of receiving such communications at any time by responding to the opt-out instructions within the communication.

When you submit payment to purchase the products, our third party service provider (currently, Fees App), will collect, on our behalf, your name, billing address, and complete credit card/debit card/net banking information that enables us to receive your payment. Your Personal Data provided to Fees App shall be governed by its Privacy Policy.

We may use Personal Data submitted in your communications to contact and respond to you and otherwise in the same manner as described above for registration information.

We may also receive data from third parties. We use this data to provide better service to Interface visitors, customize the Interface based on your preferences, compile and analyse statistics and trends, mobile applications and social media assets, to otherwise administer and improve the Interface for your use, and to personalize offers.

When you visit the Site, we passively collect data through the use of cookies on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the Interface, the Internet address of websites from which you link to our Interface, the computer technology you are using and your movements and preferences on our Site We may also use such cookies to collect information in connection with future visits to the Site(such as to remember your username and password), to recognize you as a previous visitor, and to track your activity on the Interface. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the Interface might not work without cookies.

The Interface also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyse your use of the Interface, compiling reports on Interface activity and providing other services relating to Interface activity and Internet usage. Google will not associate your IP address with any other data held by Google. By using the Interface, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To view Google’s privacy policy, please visit Google Privacy Overview. If you would like to opt out of sending your data to Google for analytics purposes, you can install the Google Analytics Browser Add-On, details of which are available at Opt Out.

3. DATA DISCLOSURE AND SHARING

We contract with selected third parties that provide services on our behalf to maintain our Interface, provide our client communications, and provide other services . The Personal Data that we obtain through the Interface may be accessed by these third parties, solely on the Company’s behalf, and we do not authorize these service providers to make any other use of your Personal Data other than as set forth in this Privacy Policy.

We may also disclose Personal Data to financial institutions or other third parties in connection with performing payment transactions.

Personal Data may be disclosed to analytics and search engine providers that assist us in the improvement and optimisation of our Interface.

Credit reference agencies may also be provided with Personal Data for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that would otherwise make such data personally identifiable to you. We reserve the right to use and disclose Anonymous Data at our discretion.

We do not otherwise disclose your Personal Data to third parties, unless required by law, as necessary in connection with a legal claim or proceeding, or in response to a request by law enforcement authorities for the purposes of verification of identity, prevention, detection, investigation including cyber incidents, prosecution and punishment of offences or when otherwise necessary to protect the rights or interests of the Company or third parties, or to investigate, prevent, or take action regarding any violation of this Privacy Policy or the Terms of Use. Personal Data may be provided if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect our rights, property, or our safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

4. DATA HOSTING AND SECURITY

We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it; however, no method of transmission over the Internet, or method of electronic storage, is 100% secure and no company, including the Company, can completely or effectively eliminate the risks connected to handling information on the Internet. You acknowledge and agree that you provide your Personal Data entirely at your own risk.

5. ACCESS AND CORRECTION

Please keep your Personal Data, accurate, current, and complete by regularly updating your account or by contacting us at innovate@vyanascientific.com if your Personal Data changes, or if you no longer desire to use or access the Interface. You may correct, update, amend, delete or request deletion by making the change in your registered account settings page, or by contacting us at innovate@vyanascientific.com. We will retain your information for as long as your account is active or as needed to provide you services/products. Please note that even if you have asked us to delete your account or any associated data as described above, we may be required to keep certain information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. In any event, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. THIRD PARTY TOOLS, PROMOTIONS, AND LINKS

Please be aware that the terms of our Privacy Policy do not apply to third party websites, products, services, or content or to links provided for the foregoing on the Site. Third party providers of such third party websites, products, services, or content, may collect (via tracking technologies like cookies or web beacons) and use anonymous information regarding your interaction with the third party website, product, service, or content that they deliver and with which you interact.

7. WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside India. It may also be processed by staff operating outside India who works for us or for one of our service contractors. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology or other secure technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Interface, you are responsible for keeping this password confidential and update the same as and when required. We advise you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Interface; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. EFFECTIVE DATE AND AMENDMENTS

We may amend this Privacy Policy from time to time without prior notice. We will post a prominent notice on our Interface to notify you of any material changes to our Privacy Policy. Your continued use of the Interface after such notification of changes as described above will constitute your agreement to such changes. If you object to any change, your sole recourse shall be to immediately terminate your account and cease using the Interface.

9. CONTACT US

Please contact us at innovate@vyanascientific.com with any comments or suggestions you might have regarding the information practices described in this Privacy Policy.

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